My OGO order has been marked incorrectly as 'Pick up' (Known Issue)

OGO is aware of an incorrect shipping method being displayed in the Order details found in the OGO Shopify App.

All shipping methods are currently showing 'Pickup from OGO', which is incorrect.

In order to confirm the correct shipping method you can

  • Open your OGO Invoice (PDF) sent to you when your OGO orders have been billed. You will see each order itemised, and the correct shipping method is shown (both the method and cost)

    Example invoice:

OGO will be correct this issue shortly.

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