How do I pick up an order from OGO?

OGO caters for pick-ups for store owners only. The pickup option is not available for your customers to pick up directly from the OGO headquarters.

To have an order set to pick-up, you must select a shipping method with the word 'Pick Up' in its title.

Please do not leave 'Notes' - as these are not communicated to the OGO Customer Support team. Notes are there for store owners only.


  • Pick Up is available for store owners only
  • Pick Up is free (no extra shipping cost)
  • Please select a shipping method with title "Pick Up"
  • Once the order is ready, the OGO team will be in touch with pick up details
  • All pickups from OGO's Ferntree Gully head quarters
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